rummy online game

rummy online game App support

Contact
+91 8997245133

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy online game:

Q1: How to log in after installing the rummy online game?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, you'll need to ensure your internet connection is stable and strong. If you don't receive an OTP, try waiting a bit longer and initiate the process again. If the issue persists, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Then, download the latest version, which should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The rummy online game:

Q1: What is the minimum withdrawal amount in the rummy online game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, with no option to withdraw bonus money. This means you can only withdraw the money you've earned through gameplay, not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI account, and bank details. Completing these steps will enable a smooth experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may be slower, potentially taking up to 24 hours to be finalized. This delay can occur even with the app's quick overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means you can use bonus winnings, but not the bonus itself for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request fails there, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't show up, you can contact their care centre for assistance.

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